LATT

Sales Support Executive - Turkon Line

Location: Alexandria 

Attractive package and benefits

LATT Trading & Shipping

Main job responsibilities:

• Create Service contract on the system & send it to the sales team to confirm booking to the shippers.
• Follow with the sales team any special rates quote to the shipper’s order to update the Service contract on the system.
• Follow the Shipping Declaration received from shipper to check and confirm complete all related items order to create Service contract and confirm release booking confirmation by Documentation team.
• Creating new customers (if needed).
• Check & review documents of new A/Cs (Commercial Reg. [validity + capital + industrial activity] & TAX ID].
• Follow up special equipment approvals like DG / OOG / tanks…
• Follow up with customer the status of releasing containers and update them with VSL ETA/ ETS and cut off time.
• Check on daily base Vessels update ETA & inform sales team to update the shipper info and update the system.
• Follow any change in the Service contract rates according to HQ policy & instructions and update the system accordingly.
• Sending daily report with booking accepted and created on system to guarantee their space on board.
• Sending daily report with vessels performance to top management.
• Sending quarterly report with Sales performance to top management.
• Solve any conflict regarding the invoices & the quoted rate.
• Monitoring the equipment stock to report the top management.
• Handle customers needs when sales PIC in Sales visit or in vacation.

Competencies / Skills:

1.     Values team work in terms of: sharing information.

2.     Good communications skills.

3.     Excellent command of English Language.

Job Requirements:

1.     Bachelor degree.

2.     0 - 3 Years of exceperience.

3.     Possess a professional image and excellent communication skills with the ability to interact effectively with internal and external business partners and employees at all levels.

4.     Able to coordinate multiple tasks to successful completion with little or no supervision.

5.     Use sound judgment and problem-solving skills.

6.     Excellent level in Microsoft office.

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