LATT

Export Customer Service Executive

Business Unit: Liner Agency 
Location: Alexandria
Attractive package and benefits
LATT Trading & Shipping

About the Company: LATT Shipping CO., an agent of several shipping lines, opens a vacancy in Export Documentation and C.S in Alexandria HQ

About the Role: To handle the Shipping Line export shipping service to customers and assure that all shipping orders follow the SL regulations and provide high-quality service to the company customers and solve any of their related problems

Responsibilities:

• Receive booking requests from customers and review its contents.
• Date entry to issue draft Bill of Lading for customer review.
• Issue original OB/Ls and telex release.
• Coordinate with customers to finalize VGM.
• Handling customers' export invoices.
• Submit to customers related documents and ensure their validity.
• Handle all customers' complaints in an effective & prompt way.

Qualifications: 1-University Degree; Bachelor of Commerce, Bachelor of International Transportation and Logistics.

2- Experience in liner service +2 years.

3- The FIATA Diploma is a plus.

4- Residence in Alexandria

Required Skills:

• Excellent command of English (written and spoken)
• Excellent computer skills and awareness of SAP or ERP software
• Good communication & interpersonal skills
• Awareness of customer service requirements

We offer an attractive financial package and satisfying benefits.

LATT prioritizes your career development and is committed to upskilling and helping you reach your full potential. You can build your career and start your exciting journey in shipping with us, Apply now!

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